Delivery Information

It is important that you carefully read and understand the following information:

Please pay close attention to this information as it may affect your rights and responsibilities related to our products or services. If you have any questions or concerns, please do not hesitate to contact us. We are here to help you and ensure that you have a positive experience with our company.

Due to the high volume of orders and the increase in demand, we anticipate potential delays in delivery. We apologize for any inconvenience this may cause and appreciate your patience. Thank you for your understanding.

Please be advised that during sales periods and public holidays, delivery times may be longer than usual.

We are working hard to get your order delivered to you as quickly as possible.

 

International Delivery: To facilitate a seamless customs clearance process, we request a copy of your National ID. Please ensure that the name on the ID provided matches the details on your order. We will not request this document again until the expiration of the ID to prevent any delays in shipping.

We would like to inform you that if there are any issues with your order, it may be subject to delay. Please be assured that our customer service team will contact you to resolve any problems as soon as possible.

Thank you for choosing Sacoor Brothers. We hope you will have a pleasant shopping experience.

Delivery

- We are pleased to offer free delivery on all Click & Collect orders from a Sacoor Brothers store within the United Arab Emirates. Simply place your order online and choose to pick it up at a nearby store for no additional charge. Please note that this offer is only available within the UAE.

- We offer next-day delivery to Abu Dhabi, Dubai, and Sharjah for orders placed before 12:00 PM on weekdays (excluding weekends). This means that if you place your order before the cutoff time on a weekday, you can expect to receive your package the following day. Please note that this service is not available on weekends. We appreciate your visiting us and strive to provide fast and reliable delivery to meet your needs.

- For SILVER customers, free Delivery on all purchases equal to and above 200AED (UAE), 599AED (Oman), 79BHD (Bahrain), 79KWD (Kuwait), 799QR (Qatar), 799SR (Saudi),  30USD (Lebanon), 60USD (Morocco), 30USD (Turkey), And 60USD (Angola) for regular delivery;

- "For more information about delivery services or to track your order in the UAE, please refer to the link provided by our courier partner."

- "For more information about delivery services or to track your order in other countries, please refer to the link provided by our courier partner."

 

 UNITED ARAB EMIRATES Delivery Time Delivery Fee Delivery Fee
Click and Collect 1 - 3 days Free Free
Regular Delivery 
  • Dubai: 2-4 days
  • Other Emirates: 2-5 days

We also offer next-day delivery to Abu Dhabi, Dubai, and Sharjah for orders placed before 12:00 PM (noon) on weekdays (excluding weekends). Please note that delivery times are estimates and may be subject to change."

"We offer free shipping on orders over 499 AED." "For orders under 499 AED, a shipping fee of 25 AED will be applied."
 

دبي: 2-4 أيام
المدن الأخرى: 2-5 أيام
نقدم أيضًا خدمة التوصيل في اليوم التالي إلى أبو ظبي ودبي والشارقة للطلبات المقدمة قبل الساعة 12:00 ظهرًا (ظهرًا) في أيام الأسبوع (باستثناء عطلات نهاية الأسبوع). يرجى ملاحظة أن أوقات التسليم تقديرية وقد تكون عرضة للتغيير. "

"نحن نقدم الشحن المجاني للطلبات التي تزيد عن 499 درهمًا إماراتيًا." "للطلبات التي تقل قيمتها عن 499 درهمًا إماراتيًا ، سيتم تطبيق رسوم شحن بقيمة 25 درهمًا إماراتيًا."

 

 BAHRAIN Delivery Time Delivery Fee Delivery Fee
Regular Delivery  4 - 7 days "We offer free shipping on orders over 70 BHD." "For orders under 70 BHD, a shipping fee of 6 BHD will be applied."
  4-7 أيام "نحن نقدم الشحن المجاني للطلبات التي تزيد عن 70 دينار بحريني." "للطلبات التي تقل قيمتها عن 70 دينارًا بحرينيًا ، سيتم تطبيق رسوم شحن بقيمة 6 دينار بحريني."

 

 KUWAIT Delivery Time Delivery Fee Delivery Fee
Regular Delivery  4 - 7 days "We offer free shipping on orders over 60 KWD." "For orders under 60 KWD, a shipping fee of 7 KWD will be applied."
   4-7 أيام  "نحن نقدم شحن مجاني للطلبات التي تزيد عن 60 دينار كويتي."  "للطلبات التي تقل قيمتها عن 60 دينارًا كويتيًا ، سيتم تطبيق رسوم شحن قدرها 7 دينار كويتي."

 

 SAUDI ARABIA Delivery Time Delivery Fee Delivery Fee
Regular Delivery  4 - 7 days "We offer free shipping on orders over 699 SAR." "For orders under 699 SAR, a shipping fee of 90 SAR will be applied."
   4-7 أيام "نحن نقدم الشحن المجاني للطلبات التي تزيد عن 699 ريال سعودي." "للطلبات التي تقل قيمتها عن 699 ريال سعودي ، سيتم تطبيق رسوم شحن بقيمة 90 ريال سعودي."

 

 OMAN Delivery Time Delivery Fee Delivery Fee
Regular Delivery  4 - 7 days "We offer free shipping on orders over 499 AED." "For orders under 499 AED, a shipping fee of 50 AED will be applied."
   4-7 أيام "نحن نقدم الشحن المجاني للطلبات التي تزيد عن 499 درهمًا إماراتيًا." "للطلبات التي تقل قيمتها عن 499 درهمًا إماراتيًا ، سيتم تطبيق رسوم شحن بقيمة 50 درهمًا إماراتيًا."

 

 Qatar Delivery Time Delivery Fee Delivery Fee
Regular Delivery  4 - 7 days

"We offer free shipping on orders over 699 QAR."

"For orders under 699 QAR, a shipping fee of 80 QAR will be applied."

   4-7 أيام "نحن نقدم الشحن المجاني للطلبات التي تزيد عن 699 ريال قطري." "للطلبات التي تقل قيمتها عن 699 ريال قطري ، سيتم تطبيق رسوم شحن قدرها 80 ريال قطري."

 

 Lebanon Delivery Time Delivery Fee Delivery Fee
Regular Delivery  4 - 7 days "We offer free shipping on orders over 60 USD." "For orders under 60 USD, a shipping fee of 30 USD will be applied."

 Morocco Delivery Time Delivery Fee Delivery Fee
Regular Delivery  7 - 9 days "We offer free shipping on orders over 40 USD." "For orders under 90 USD, a shipping fee of 40 USD will be applied."
    "نحن نقدم شحنًا مجانيًا للطلبات التي تزيد عن 40 دولارًا أمريكيًا." "بالنسبة للطلبات التي تقل قيمتها عن 90 دولارًا أمريكيًا ، سيتم تطبيق رسوم شحن قدرها 40 دولارًا أمريكيًا."

 

Turkey Delivery Time Delivery Fee Delivery Fee
Regular Delivery  7 - 9 days "We offer free shipping on orders over 80 USD."

"For orders under 80 USD, a shipping fee of 40 USD will be applied."

 

India Delivery Time Delivery Fee Delivery Fee
Regular Delivery  10 - 15 days

"We offer free shipping on orders over 90 USD."

"For orders under 90 USD, a shipping fee of 40 USD will be applied."
India Delivery Time Delivery Fee Delivery Fee
Regular Delivery  7 - 9 days Above 50 USD Free Delivery 15 USD

 

Angola Delivery Time Delivery Fee Delivery Fee
Regular Delivery  10 - 15 days "We offer free shipping on orders over 90 USD."

"For orders under 90 USD, a shipping fee of 35 USD will be applied."

 

Nigeria Delivery Time Delivery Fee Delivery Fee
Regular Delivery  10 - 15 days

"We offer free shipping on orders over 40 USD."

"For orders under 90 USD, a shipping fee of 40 USD will be applied."

 

 

 

Russia Delivery Time Delivery Fee Delivery Fee
Regular Delivery  10 - 15 days Above 220 USD Free Delivery 40 USD

 

 

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