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Offices Trainer (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    • Delivering the Company Training Programmes based on the Organisation and the Individual needs;
    • Developing and Organizing Training Manuals, multimedia visual materials, and other educational materials;
    • Managing the Delivery of Training and Development programmes;
    • Monitoring and Reviewing the Progress of Trainees through questionnaires;
    • Evaluating Training and Development Programmes;
    • Amending and Revising Programmes as necessary;
    • Considering the Costs of Planned Programmes and keeping within budget.
    • Schedule the training sessions, booking and notifying all relevant parties;
    • Printing training support materials/hand-outs for training programs, and assisting with the creation or formatting of these where relevant;
    • Assisting in training course set up
    • Send out course evaluation following training programs and compile/communicate feedback to the HR department;
    • Send out appropriate pre-course information to delegates/managers in advance of training courses;
    • Recording all staff’s training attendance;
    • Keep updated files and archive of all training materials, presentations and supporting materials up to date;
    • Plan and ensure compliance with the training schedule throughout the year;
    • Evaluate and write individual reports at the end of each training;
    • Provide general admin assistance and support to the department;
    • Understand, comply with and promote all organizational policies and procedures;


    Education, Academic Qualification and Professional Experience:

    • Bachelor’s Degree in Education, Communications, or related field;
    • 2 Years’ experience in the same preferably within the retail industry
    • Strong discipline and commitment to an organized working method;
    • Quality and detail orientation;
    • Excellent professional standard;
    • Efficient time management skills;
    • Efficient and unconditional conclusion of requested tasks and scheduled working plan;
    • Fluency in English and Arabic language (written and oral)

Offices Business Expansion Manager (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    • Developing local and international expansion plans for the company
    • Developing key relationships and contacts, dealing with new partners
    • Expanding operations into new regions across the globe, opening in new markets
    Responsible for the initial start – up operations and management of the brand in new territories
    • Responsible for brand & operation management and process improvement
    • Taking an active role in conducting strategic targets for international activities
    • Planning and implementing 1-5 year business plans
    • Developing and implementing marketing activities to grow company business both locally and internationally
    • Developing strategies in order to increase market share and reach competitive price/ performance
    • Creating policies and advising pricing methods
    • Searching and analyzing new markets and developing business
    • Coordinating and negotiating with the mall management on lease agreements for the stores


    Education, Academic Qualification and Professional Experience:

    • 7+ years experience in operational roles in the retail industry
    • Knowledge of retail market industry globally
    • Ability to manage multiple teams
    • Strong presentation and communication skills
    • Exceptional English language communication skills
    • Ability to travel as and when business requires

Offices Retail Excellence and Training Manager (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    •Mission
    To lead Retail Excellence & Training strategy to drive Retail Sales performance, enhanced productivity, brand rankings and brand image in line with brand ambition.
    To define and implement the Training strategy in line with the brand ambition

    •Strategic Direction
    Devise a training strategy to improve sales and brand image; with focus on developing all selling and product knowledge skills
    Ensuring that the International Training Plan is delivered appropriately within the UK market
    To be truly customer centric, putting the customer at the heart of the sales journey; using all elements of Retail Excellence needed to achieve those ambitions (Targets, Incentives, KPIs)

    •Training Management
    Organise and deliver all major seasonal training, alongside Induction training, product specific training, Selling Ceremony – whether in person or virtually
    Ensure that the Retail Field Team is fully trained in the knowledge and techniques needed to reach their targets, using market visits and working with the Area Manager to identify gaps
    Coach Area Managers where additional skills are needed, and train them to give them the tools they need with their teams
    Ensure there is a structured training path for BCs, with the aim to show their progression
    Introduction to the Brand Training where needed of retailers, new team members

    •Clienteling
    Be creative with the customer journey, devise proposals to enhance customer service and sales
    Partner with all functions to ensure all retail opportunities are maximised (Trade Marketing etc)
    Responsible for Mystery Shopping and using the results to drive improvements

    •Business Basics
    Use reporting to drive the business focusing on the analysis of the data to improve KPIs
    Ensure that reporting is relevant and accurate for weekly, monthly reporting
    Ensure that BC KPI reporting is at the heart of the business, driving improvement

    •Operational Management
    Ownership of Budgets (Training, Incentive, Temp Staffing)
    Uniforms
    BC Travel and expenses for Training
    Sales reporting by the BCs
    Internal Comms
    Ensure excellence and efficiency in the execution across all functions of product launches

    •Relationship Management
    Develop and maintain strategic and meaningful relationships internally and externally: with the HQ team and across retailers (both within store and HQ)


    Education, Academic Qualification and Professional Experience:

    • 7+ years experience in operational roles or Business Excellence in the luxury hospitality or retail industry
    • Training on Excellence Models and Quality Management System methodologies
    • Understanding of the retail market in the MENA region
    • Practical knowledge of analytical tools (e.g. Statistical Process Control, Project Management, Data Analysis) will be an added advantage
    • Ability to manage multiple teams
    • Strong presentation and communication skills
    • Modelling skills on MS Excel
    • Exceptional English language communication skills

     

Stores Tailor (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    As a in-store Tailor you will be responsible to take the customer's measurements, make alterations for all, and be responsible for dry cleaning and stock repairs. Be able to build relationships with the customers.
    • Complete alterations/tailoring following Sacoor Brothers guidelines, service and quality standards
    • Strive to meet department, store and individual productivity goals while following proper processes and procedures
    • Use your top-notch sewing, organizational and prioritization skills to ensure items are completed by date promised
    • Collaborate with the sales team to provide an outstanding experience for every customer
    • Consult with customers concerning needs
    • Measures customer for size, using tape measure and records measurements.
    • Fits basted garment on customer and marks areas requiring alterations.


    Education, Academic Qualification and Professional Experience:

    • We are looking for experienced Tailors in clothes alteration/mending.
    • Must posses good communication skills in English.
    • Able to deal with customers.
    • Minimum 4 years of experience using sewing machines.
    • Enthusiastic and willing to work with the team.
    • Must have previous experience in tailoring of Suits and formal attire.

Stores Store Manager (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    A Store Manager in Sacoor Brothers will be focused on providing leadership to a team of operations coach and sales executive to achieve the goals and objectives of the organization. Ideally someone that is confident and has good coaching and mentoring
    •  Motivate your team to deliver highest level of customer service on daily basis
    •  Identifying customer need and potential cross selling opportunities
    •  Able to drive sales and performance in the store.
    •  Identify the key commercial opportunities and strive to meet and exceed sales targets.
    • Communicate sales plan and sales targets to the staff
    • Assist in preparing the schedule for all the store staff, and ensure assigned activities are carried out in the most efficient manner
    • Report occurring operational issues
    • Ensure effective use of store space to optimize profit density
    • Implement and supervise promotions and defined marketing strategies to boost sales and brand image.
    • Ensure exceptional standards of merchandise display, presentation and store style are maintained
    • Ensure high standards of customer service are provided
    •  Prepare and provide necessary reports and analysis to the Area Manager on business progress, possible opportunities, and development scope
    •  Manage the training, development, and motivation of store staff
    •  Encourage staff to maximize their capability and contribution.
    • Producing excellent services standards
    •  Working with team and leading by example
    • Ensure customer expectations are met at all times and exceeded where ever possible


    Education, Academic Qualification and Professional Experience:

    • Degree or Diploma Holder
    • Experience handling a retail store
    • Proven track record of successfully managing large scale retail operation
    • Confident with good coaching and mentoring skills
    • Excellent organizational skills
    • Good communication skills

Stores Area Manager (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    An Area Manager in Sacoor Brothers will be responsible for managing and assuming overall responsibility for the success of their stores by directing all operational aspects of each store and driving sales whilst minimizing costs. They are responsible for ensuring that store managers and their staff keep stores to the highest possible standards, being well organized and properly merchandised at all times; and that all policies, procedures, and controls are followed.

    • To provide support and monitor the operations of the stores in the designated territory. Maintain relationships with partners; suppliers etc and manage the operations of the brand.
    • Supervise the day to day operations of the stores in coordination with the Store Managers
    Hold weekly meetings with the Store Managers to review sales performance and ongoing stock needs of all the stores
    • Achieve monthly, quarterly and annual retail sales targets in line with the agreed annual budget
    • Address disciplinary issues within the stores along with the HR Team
    • Setting of sales and operational goals and expectations, and then ensuring that those goals and expectations are achieved through regular monitoring.
    • Overseeing the performance management of the entire store management team to achieve the desired results in supporting the business.
    • Responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously, area managers need to be well organized and schedule regular store visits to ensure compliance in all areas of customer service, store operations, and loss prevention
    • Providing the team with a stimulating and supportive environment
    • They will be expected to train, challenge, motivate, encourage, and provide constructive guidance to store managers and the team related to all areas of effective operations.
    • Co-ordinate and maintain good relationships with mall management and be involved with the various activities & promotions of the mall
    • Ensure customer expectations are met at all times and exceeded where ever possible.

    Education, Academic Qualification and Professional Experience:

    • Diploma along with 3-5 years experience in Retail Management
    • In-depth understanding of the market so that they can maintain competitive awareness by continuously monitoring the competition and then reacting accordingly to maintain the business advantage.
    • The ability to work under pressure
    • Decision-making ability and a sense of responsibility
    • Planning and organizational skills
    • Excellent Commercial acumen
    • Proven track record of successfully managing large-scale retail operation
    • Good Communication skills

Stores Sales Executive (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    • Greets and welcomes all customers entering the store
    • Assist customers in locating merchandise
    • Gives advice and guidance on product selection to customers
    • Develops strong product information knowledge
    • Ensures clear and pertinent communication of ongoing promotions
    • Ensures promotion materials in store are up to date and in impeccable conditions
    • Presents merchandise upon request
    • Stocks shelves and furniture with merchandising as per merchandising rules
    • Collects merchandise from warehouse upon request
    • Creates customer profile forms with impeccable field filling
    • Executes all steps of successful customer profile creation
    • Ensures customer card is issued as per system requirements
    • Processes cash and card payments
    • Ensures complete and infallible follow through of all customer’s requests
    • Answers customer’s queries
    • Assists in pricing activities
    • Executes tasks as assigned during stock control activities as per company’s rules
    • Receives, unpacks, scans and stores stock as per company’s rules
    • Transfers stock and materials as per company’s rules
    • Ensures complaints, refunds and exchanges are solved by the store manager
    • Immediately reports discrepancies and problems to store manager
    • Participates in the ongoing daily operational activities of the store as requested by the store manager

    Education, Academic Qualification and Professional Experience:


    • High School degree completed (mandatory);
    • Ability to work in a team;
    • Commercial driven;
    • Motivation to start and develop a career in the retail sales business;
    • Good English skills (mandatory);
    • Fluency in at least one of these languages is a mandatory requisit: Arabic/ Russian/ Chinese

Offices Human Resource Generalist (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 1

  • Description

    • Serve as an escalation point for personnel and employee relations issues and provide guidance and intervention, as needed, to resolve personnel and professional issues.
    • Enrolling new employees into the system, prepare file for the new employee, update the new joiner details on the tracker, ensuring appropriate documentation of any related matter of the respective employee
    • Maintain the internal communication infrastructure; complete internal communications while using a wide variety of means.
    • Dealing with all employees requests for the documents
    • Control Visa processing activities, communicate with PRO's and employees, update Direct line manager.
    • Discuss employee matters with HR Director, follow up, implement / inform the employee
    • Prepare payroll for ME region (Dubai, Kuwait, Qatar and Bahrain). Addition of new joiner, deletion of leavers.
    • Produce HR reports compiling data from various source systems, ensuring all data is accurate and reports are delivered in a timely manner.
    • Support and advise employees on HR policy, ensure compliance to the company’s policies through HR session. Answer all questions of new joiners, ensure bank account opening for those who wish us to open a bank account for them
    • Update employees with annual ticket reimbursement, Advance leave salary request. Ensure cleanliness of the office. Scan documents and maintain the tracker.
    • Handle clearance of all employees.

     

    Education, Academic Qualification and Professional Experience:


    • Degree in Business Administration or HR
    • 2-3 years of experience in Human Resource Administration
    • Must be well versed with Labour Laws (UAE, Kuwait, Bahrain, Qatar)
    • Handled Payroll for more than 300 employees through WPS
    • Excellent knowledge of Microsoft Excel (V Lookups, Pivot Tables

Offices Visual Merchandiser (M, F) - Dubai, United Arab Emirates
  • Details

    Location: Dubai, United Arab Emirates

    Openings: 2

  • Description

    The Merchandiser has the responsibility to ensure the store and window product display is according to the company’s visual merchandising collection directives.

    Keep irreprehensible display of garments in store according to the merchandising collection manual

    Instruct the sales team on the arrangement of goods and ensure the team is able to arrange the goods according to the merchandising rules;

    Ensure window execution map according to window change schedule;

    Purchase of all windows required materials according to the season’s window design;

    Ensure new collection execution map according to new collection schedule:

    Ensure sales execution map according to the sales schedule;

    Ensure logistics preparation of all requested items.

     

     

    Education, Academic Qualification and Professional Experience:

    -Degree/ Diploma along with minimum 2 years’ of similar experience within Fashion Retail

    -Plans and Organizes

    -Team Player

    -Adapts well to change

    -Impeccable Personal Image

    -Fluent in English

    -Flexibility to travel

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I consent to (1) Sacoor Brothers (Data Controller) processing my personal data freely provided via the application, including its organization, processing and maintenance in a digital database for the purposes of recruitment, selection and employee enrollment; (2) the transfer of my data to other companies of Sacoor Brothers group worldwide for these purposes, including to data controllers in countries that do not provide the same level of protection; (3) Sacoor Brothers granting access to third party providers to assist with the recruitment process or to complement the personal data provided; (4) my data being kept for one year after submission date. I have the right to access my personal data, to ask for its rectification, deletion or transfer, withdraw my consent at any time and to complaint to the supervisory authority (CNPD-Comissão Nacional de Proteção de Dados) in case of breach.

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I consent to (1) Sacoor Brothers (Data Controller) processing my personal data freely provided via the application, including its organization, processing and maintenance in a digital database for the purposes of recruitment, selection and employee enrollment; (2) the transfer of my data to other companies of Sacoor Brothers group worldwide for these purposes, including to data controllers in countries that do not provide the same level of protection; (3) Sacoor Brothers granting access to third party providers to assist with the recruitment process or to complement the personal data provided; (4) my data being kept for one year after submission date. I have the right to access my personal data, to ask for its rectification, deletion or transfer, withdraw my consent at any time and to complaint to the supervisory authority (CNPD-Comissão Nacional de Proteção de Dados) in case of breach.
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