Orders & Shipping
Sacoor Brothers online operate in 3 regions, Europe, Southeast Asia and Middle East. Outside these regions, it´s not possible to buy on Sacoor Online Store. It´s just possible to visit as a catalog. Furthermore, each region operates independently, so is not possible to buy in one region and choose the delivery in another region (Ex.: if you buy in Europe, you need to choose a European Country to delivery, etc.)
- The mentioned days below are “Working days”.
- Orders placed until 12pm are shipped on that day. After this hour, they will be shipped the next business day.
- During sales periods and national holidays, delivery can take longer than usual.
EUROPE
Delivery in Portugal
- Free Shipping on all purchases for regular delivery
- Free Delivery on all purchases whose collection is at Sacoor Brothers Store (Inactive for undetermined time);
| PORTUGAL | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | Inactive for undetermined time | Inactive for undetermined time |
| Collection at a designated Pickup Locations | Inactive for undetermined time | Inactive for undetermined time |
| Regular Delivery (Mainland) | 2 - 5 days | Free |
| Regular Delivery (Portuguese Islands) | 2 - 5 days | Free |
* For Portuguese Islands Stores, it can take more than 5 working days.
Delivery in Rest of Europe
- Free Delivery on all purchases equal and above €100 for regular delivery
- Free Delivery on all purchases whose collection is at Sacoor Brothers Store (Inactive for undetermined time);
| REST OF EUROPE | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | Inactive for undetermined time | Inactive for undetermined time |
| Regular Delivery (Inside European Union) | Depending on Country | 9.95 € |
| Regular Delivery (Outside European Union) | Depending on Country | 15.95 € |
*Postage costs are shown on your order. The exact price of each parcel depends on the delivery country. Customs clearances are always charged to countries outside the EU and are included in the values that those countries mention at the checkout (even orders above €150).
SOUTHEAST ASIA
Delivery
- For SILVER customers, free Delivery on all purchases equal and above MYR600 (Malaysia) for regular delivery;
- Free Delivery on all purchases who collection is at a Sacoor Brothers Store;
- PLATINUM & GOLD customers (Malaysia) will have free delivery on all purchases;
| MALAYSIA | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | 2 - 5 days | Free |
| Regular Delivery (Platinum & Gold) | 2 - 5 days | Free |
| Regular Delivery (Peninsular Malaysia) | 2 - 5 days | RM 6 |
| Regular Delivery (East Malaysia) | 3 - 7 days | RM 6 |
| SINGAPORE | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | 5 - 7 days | Free |
| Regular Delivery | 3 - 5 days | SGD 10 |
MIDDLE EAST
Good News! We can still take your order.
You can continue to enjoy our current amazing offers. However please expected delivery delays to all areas across the Middle East. Due to the extraordinary increase in demand and curfew regulations, we are unable to process orders within our usual delivery time. We are working hard to get your order delivered to you as quickly as possible.
We don't guarantee EID deliveries.
Delivery
- Free Delivery on all purchases who collection is at a Sacoor Brothers Store;
- PLATINUM & GOLD customers will have free delivery on all purchases;
- For SILVER customers, free Delivery on all purchases equal and above 300AED (UAE), 499AED (Oman), 59BHD (Bahrain), 49KWD (Kuwait) and 599SR (Saudi) for regular delivery;
- For more information about deliveries in the Middle East please check the link from our carries partner: https://www.aramex.com/us/en/updates-related-to-covid-19
| UNITED ARAB EMIRATES | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | not available at the moment | Free |
| Regular Delivery | 12 - 20 days | 20 AED* |
| BAHRAIN | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | not available at the moment | Free |
| Regular Delivery | 14 - 21 days | 5 BHD* |
| KUWAIT | Delivery Time | Delivery Cost |
| Click and Collect at Sacoor Brothers Store | not available at the moment | Free |
| Regular Delivery | 14 - 21 days | 4 KWD* |
| SAUDI ARABIA | Delivery Time | Delivery Time |
| Regular Delivery | 14 - 21 days | 49 SR* |
| OMAN | Delivery Time | Delivery Time |
| Regular Delivery | 14 - 21 days | 49 AED* |
