Orders & Shipping

Sacoor Brothers online operate in 3 regions, Europe, Southeast Asia and Middle East. Outside these regions, it´s not possible to buy on Sacoor Online Store. It´s just possible to visit as a catalog. Furthermore, each region operates independently, so is not possible to buy in one region and choose the delivery in another region (Ex.: if you buy in Europe, you need to choose a European Country to delivery, etc.)

- The mentioned days below are “Working days”.
- Orders placed until 12pm are shipped on that day. After this hour, they will be shipped the next business day.
- During sales periods and national holidays, delivery can take longer than usual.

EUROPE

Delivery in Portugal

- Free Shipping on all purchases above 50€ for regular delivery
- Free Delivery on all purchases whose collection is at Sacoor Brothers Store;

PORTUGAL	Delivery Time	Delivery Cost
Click and Collect at Sacoor Brothers Store	Inactive for undetermined time	Free
Collection at a designated Pickup Locations	2 - 5 days	2,95€
Regular Delivery (Mainland)	2 - 5 days	3,95€
Regular Delivery (Portuguese Islands)	2 - 5 days	9,95€

* For Portuguese Islands Stores, it can take more than 5 working days.

Delivery in Rest of Europe

- Free Delivery on all purchases equal and above €100 for regular delivery
- Free Delivery on all purchases whose collection is at Sacoor Brothers Store (Inactive for undetermined time);

REST OF EUROPE	Delivery Time	Delivery Cost
Click and Collect at Sacoor Brothers Store	Inactive for undetermined time	Inactive for undetermined time
Regular Delivery (Inside European Union)	Depending on Country	9.95 €
Regular Delivery (Outside European Union)	Depending on Country	15.95 €

*Postage costs are shown on your order. The exact price of each parcel depends on the delivery country. Customs clearances are always charged to countries outside the EU and are included in the values that those countries mention at the checkout (even orders above €150).

SOUTHEAST ASIA

**IMPORTANT NOTICE**
Effective 1st March 2021, for orders below RM 150 will be charge a shipping rate of MYR 10.00 only.

During Sales Promotion, all shipments will be sent out using our partner's DHL packaging.

Gift Message & Receipt (Not Available in SouthEast Asia until further notice)

MALAYSIA	Delivery Time	Delivery Cost
Click & Collect at Sacoor Stores Klang Valley	5 - 7 working days	Free
Click & Collect at Sacoor Stores Penang, Melaka, Genting, Johor	5 - 12 working days	Free
Regular Delivery Peninsular Malaysia Order Amount Above RM 150	4 - 6 days	Free
Regular Delivery East Malaysia Order Amount Above RM 150	7 - 14 days	Free
Regular Delivery Peninsular Malaysia Order Amount Below RM 150	4 - 6 days	MYR 10
Regular Delivery East Malaysia Order Amount Below RM 150	7 - 14 days	MYR 10

SINGAPORE	Delivery Time	Delivery Cost
Click and Collect at Sacoor Brothers Store	5 - 7 days	SGD 20
Regular Delivery	5 - 7 days	SGD 20

MIDDLE EAST & GCC

IMPORTANT INFORMATION:

Good News! We can still take your order.
You can continue to enjoy our current amazing offers, however, please expect possible delivery delays due to the high volume of orders and the extraordinary increase in demand. We don't guarantee EID deliveries for international orders.

We are working hard to get your order delivered to you as quickly as possible.

Delivery

- Free Delivery on all purchases whose collection is at a Sacoor Brothers Store;
- PLATINUM & GOLD customers will have free delivery on all purchases;

- For SILVER customers, free Delivery on all purchases equal and above 200AED (UAE), 99JOD (Jordan), 499AED (Oman), 59BHD (Bahrain), 49KWD (Kuwait) and 599SR (Saudi) for regular delivery;

- For more information about deliveries in the Middle East please check the link from our carries partner: https://www.aramex.com/us/en/updates-related-to-covid-19

UNITED ARAB EMIRATES	Delivery Time	Delivery Cost
Click and Collect at Sacoor Brothers Store	1 - 3 days	Free
Regular Delivery	2 - 5 days	20 AED*